Privacy Policy

This Privacy Policy explains how Region Home Services (“we,” “us,” “our”) collects, uses, and protects information you provide through furnacerepairbensalem.com (the “Site”). By using the Site or submitting a request through it, you agree to the practices described here.

Who We Are

Region Home Services is a home services contractor located at 3494 Progress Dr Ste E, Bensalem, PA 19020. You can reach us by phone at 215-639-0424 or by email at contact@regionhomeservices.com.

Information We Collect

Information you give us. When you submit a contact form, request an estimate, or call us, we collect the details you provide. That typically includes your name, phone number, email address, service address, and a description of the problem with your heating system.

Information collected automatically. Like most websites, ours records technical data when you visit: IP address, browser type, device type, operating system, pages viewed, time spent on the Site, and the page or search that referred you. This is collected through cookies and similar technologies.

Information from calls. If you call us, we keep a record of the call, including your phone number and notes about the service you requested.

We do not knowingly collect information from anyone under 18 years of age.

How We Use Your Information

We use the information we collect to:

• respond to your inquiry and schedule service;
• diagnose the problem and prepare an estimate;
• contact you about an appointment, including confirmations and follow-ups;
• maintain service records for warranty and repeat-visit purposes;
• send service reminders, seasonal maintenance notices, or promotional offers, where you have agreed to receive them;
• improve the Site and understand how visitors use it;
• comply with legal obligations.

Calls, Text Messages, and Email

When you submit your phone number through our forms or provide it by phone, you agree that we may contact you about your service request by phone call, text message, or email.

Message and data rates may apply to text messages. Message frequency varies. You can stop marketing text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the link in any message. Opting out of marketing does not stop transactional messages about a scheduled appointment.

Consent to receive marketing communications is not a condition of purchasing any service from us.

How We Share Information

We do not sell your personal information.

We share information only in these situations:

• Service providers. Companies that host our website, process forms, manage scheduling, send email or text messages, or handle payments on our behalf. They may use the information only to perform those services for us.
• Legal requirements. When required by law, subpoena, or court order, or to protect our rights, property, or safety, or that of others.
• Business transfer. If our business is sold or merged, customer information may transfer to the new owner as part of that transaction.

Cookies and Analytics

Our Site uses cookies to keep it working properly and to understand traffic patterns.

Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the Site function.

Data Retention

We keep service records and customer information for as long as needed to provide service, honor warranties, and meet legal, tax, and accounting requirements. Information collected for marketing is kept until you opt out.

Security

We use reasonable administrative and technical measures to protect the information we hold. No website or method of transmission is completely secure, and we cannot guarantee absolute security of information sent over the internet.

Your Choices and Rights

You can:

• ask what personal information we hold about you;
• request corrections to inaccurate information;
• request deletion of your information, subject to records we are required to keep;
• opt out of marketing calls, texts, and emails.

To make any of these requests, contact us at 215-639-0424.

Depending on where you live, state law may give you additional rights over your personal information. We honor applicable state privacy rights for residents who qualify.

Third-Party Links

The Site may link to other websites, including manufacturer pages, review platforms, and financing partners. We are not responsible for the privacy practices of those sites. Review their policies before providing information.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version takes effect when posted, and the “Last updated” date above will reflect the change.

Contact Us

Questions about this policy or about the information we hold: